Atticus Consulting

FileNet P8 Connector for Fax Server Now Available

nabil — Tue, 13 Apr 2010 02:34:20 +0000

Open Text Fax and Document Distribution Group is pleased to announce the availability of the updated Open Text Fax Server Connector for FileNet^® P8. This release brings support for inbound and outbound fax handling to the popular FileNet content management system by IBM to Fax Server 9.4, RightFax Edition. Customers who have a current support contract, and own a license for the FileNet connector, can download the new connector from the knowledge center.

Open Text Fax Server Feature Pack 1 Service Release 1 Available

nabil — Sat, 10 Apr 2010 02:24:25 +0000

Open Text is pleased to announce the availability of Fax Server, RightFax edition FP1 SR1 for download from the knowledge center The SR1 update includes bug fixes and support for the latest Brooktrout® SDK from Dialogic®. Support for SDK 6.2.2 brings expanded interoperability with a wide range of IP Gateway and PBX vendors for the SR140 software T.38 Fax Over IP stack.

As always, Service Releases are cumulative. Fixes deployed with this SR include all prior SR updates and it is Open Text’s recommendation that customers apply service releases to fix known issues.

Open Text Document Server 8.3 Service Release 5 Available

nabil — Tue, 16 Mar 2010 02:37:40 +0000

Open Text Fax and Document Distribution Group is pleased to announce the immediate availability of Document Server 8.3, Alchemy Edition SR5 which can be downloaded from the Knowledge Center.

Open Text Fax Gateway is Now Available

nabil — Tue, 02 Mar 2010 19:37:09 +0000

The Open Text Fax and Document Distribution Group is pleased to announce the release of Open Text Fax Gateway.

Fax Gateway is designed to simplify Fax over IP (FoIP) implementations by providing fax-specific interoperability and support for a wide range of network environments. The Fax Gateway serves as a cost-effective alternative to traditional fax boards and remote fax board servers, and is optimized to work with T.38 and the Open Text Fax Server, RightFax Edition.

When deployed together, Fax Server and Fax Gateway allows you to:

Maximize IP infrastructure
Help consolidate your network
Simplify branch office fax management
Bridge the gap between telephony and IP communications
Provide a standards-based architecture enabling FoIP interoperability in almost any environment

Fax Server for Microsoft Exchange Server 2010 Bundle Now Available

nabil — Thu, 04 Feb 2010 21:58:05 +0000

Open Text is pleased to announce the availability of the Open Text Fax Server for Exchange Server 2010 Bundle. Open Text is now a certified fax partner for Microsoft with Exchange 2010 Unified Messaging (UM). With Fax Server v9.4 and FP1 Open Text is able to ensure the fax capabilities users relied on in Microsoft Exchange Server 2007 UM are seamlessly integrated and available in Exchange Server 2010 UM.

Open Text Fax Server, RightFax Edition 9.4 Feature Pack 1 is now available.

nabil — Tue, 19 Jan 2010 20:58:08 +0000

Open Text is pleased to announce the immediate release of Fax Server (formerly Captaris RightFax) 9.4 Feature Pack 1 and Microsoft 2010 integration.

The feature pack is a cumulative update for software fixes. It also includes a number of enhancements. These include:

Operating System Compatibility Updates
- Windows 7 client support (both x86 and x64 installs)
- Support for Windows Server 2008 and 2008 R2 x64 systems
Product Activation and Licensing
Product Activation is required with Feature Pack 1. If your Open Text Fax Server, RightFax Edition Version 9.4 installation has not yet been activated through the Product Licensing Utility, you must activate it before installing Feature Pack 1.
New Fax Server Integration for Microsoft Exchange 2010 Unified Messaging
Inbound-only fax handling for Exchange 2010 Unified Messaging installations without the need for the Fax Server Connector for Microsoft Exchange
Fax Server Connector for Microsoft Exchange Update
Full featured inbound and outbound fax for Microsoft Exchange 2010 and continued support for Microsoft Exchange 2007 and 2003
Microsoft SharePoint 2007 x64 Support
Support for installation of the SharePoint Connector on x64 Microsoft Office SharePoint Servers
Enhanced Voice Functionality
Human answered fax and dual-tone multi-frequency (DTMF) routing is now supported with Fax over IP boards and SR140 transports

Upgrade-Now Promotion for Open Text Fax Server

nabil — Thu, 10 Dec 2009 17:18:08 +0000

Available December 3, 2009 – May 15, 2010
Open Text Fax and Document Distribution Group is pleased to announce the limited time re-availability of the Upgrade-Now promotion. Upgrade-Now allows customers who have been off of support for more than 3 months to reinstate their support plan and upgrade to Open Text Fax Server, RightFax Edition, version 9.4, without paying for the time off of support.

To take advantage of this promotion, customers must purchase a minimum of a 1-year Open Text Standard Support plan, and purchase the appropriate option of Upgrade-Now based on the type of Open Text Fax Server they are upgrading. In addition to the minimum of 1 year of Open Text Standard Support, customers may purchase additional years of Standard Support or 24 X 7 Extended support and still qualify for this promotion.

Upgrade-Now is available only for Open Text Fax Server and is effective from
December 3, 2009 until May 15, 2010. Orders must be received by close of business May 15, 2010 to qualify for this promotional pricing.

Document Server 8.3, Alchemy Edition Service Release 4 Now Available

nabil — Tue, 08 Dec 2009 17:12:09 +0000

Open Text Fax and Document Distribution Group is pleased to announce the immediate availability of Service Release 4 for Open Text Document Server 8.3, Alchemy Edition.

With this latest release, new Document Server features include:

Support for newer operating systems

Microsoft Windows Server 2008, 32 bit and 64 bit

Microsoft Windows 7, 32 bit and 64 bit

File connector on Microsoft Windows 7

Alchemy Web Parts support on MOSS 2007, both 32Bit & 64Bit versions
Alchemy Web with customizable profile columns
Enhanced Library Services performance
Alchemy support for virtualization
RALA with a new licensing model
MFP installer with the primary Alchemy DVD image

Dialogic Brooktrout Upgrade Program

nabil — Thu, 19 Nov 2009 18:03:50 +0000

For a limited time, Dialogic is offering the opportunity to purchase the latest Dialogic® Brooktrout® Fax Products – and receive a rebate of $100 (US) per port on the products you are replacing by trading them in to Dialogic.

This is an excellent opportunity to replace old hardware and to purchase new pci-e fax boards compatible with new servers or to virtualize RightFax using Fax-over-IP.

Replace an old 4 port board, receive a $400 rebate. Replace an 8 port board and receive an $800 rebate. Replace a 24 port board and receive a $2400 rebate.

Products that can be purchased to qualify for a rebate are:

Dialogic Brooktrout® TR1034 Fax Boards
Dialogic Technology Expansion Capability (TEC)
Dialogic Brooktrout SR140 Fax Software

(*Please Note: Dialogic Brooktrout TruFax Fax Boards are not eligible products for this program)

The Fax Upgrade Program ends on December 31st, 2009, and is available worldwide.

Please contact us for more information and to request a price quote.

RightFax 9.4 SR5 is now available

mmm — Mon, 16 Nov 2009 19:12:57 +0000

RightFax 9.4 SR5 is available for download from the Open Text Knowledge Center.

The Service Release includes many important software fixes for Fax Server 9.4, fax board drivers, and Fax Server client applications. It is recommended for all customers running Fax Server 9.4. For a complete list of software fixes, refer to the ReadMe.

Click here to access the Open Text Knowledge Center and download the Service Release.